In the News
LivePerson CEO on how AI bots are changing the workforce
January 13, 2019
LivePerson’s founder and CEO, Rob LoCascio, discussed the impact of automation on the workforce with Bloomberg’s Joe Weisenthal, Scarlet Fu, and Julia Chatterley on “What’d You Miss?”
Watch Rob explain the current state of AI bots in customer care and how, over time, 80% of customer care conversations will be automated.