Conversational AI for Government AGENCIESServe more citizens with fewer resources
Governments are challenged with surges in benefits inquiries while also launching programs like crisis aid, contact tracing, and health advice. Text messaging and Conversational AI in government settings can help accelerate adoption, scale interactions, and spread critical information.
Conversational AI in government transforms how you inform and interact with citizens
Leveraging Conversational AI in government means your constituents can access quick, round-the-clock support without bogging down the phone lines. From guiding them through online file submissions, verification documents, and more, messaging and chatbots make this assistance scalable, personal, and convenient. In fact, LivePerson can help you automate many of these interactions on the most popular messaging channels without hiring an army of agents.
Reduce call volume and provide updates at scale
Products that improve connections — and conversions
Conversational Cloud®
An AI platform that identifies consumer intent to drive engagement
Meet and assist citizens through our customer engagement platform, delivering truly authentic intent-driven conversations, at scale.
Voice to digital solutions
Modernize your government experience with voice and digital
Seamlessly integrate and digitize voice at every stage of your conversational customer journey for a truly omnichannel experience.
Conversational intelligence
Deliver richer, more efficient experiences with data
Harness the data across your conversational interfaces to drive customer insights, cost savings, and growth.
