Success ManagementUnlock the ROI of Conversational AI with a team focused on your success
Accelerate your time to value and achieve your business objectives. Our Success Management team specializes in helping brands operationalize the full power of the Conversational Cloud®.
Prepare for success with Conversational AI
Each Conversational Cloud purchase includes a foundational success package to support your solution launch. We know success is defined differently for each brand. That’s why we also offer tiered success packages based on your brand’s business complexity and digital transformation pace.
Whether you’re looking to increase revenue and customer acquisition, decrease cost-per-contact, or optimize customer experience, our Success Management team is excited to collaborate with you.
Let’s partner for success
We’ll help you along every step of your journey.
Co-innovate your plan for Conversational AI that delivers engaging care and commerce experiences at scale.
Our Conversational AI experts help you execute on your blueprint for success to get your Conversational Cloud delivering value quickly.
We will help train your team to own a digital customer experience that reflects your standards and delights your customers.
Your Success Management team will partner with you to continuously optimize and innovate your customer experience to push the boundaries of your digital presence.
Why LivePerson
Curiously Human™ AI
Data that counts
Values that matter
Curiously Human™ AI
IQ plus EQ, nice to meet you
We power close to a billion conversational interactions a month, helping organizations drive engagements that feel Curiously Human™, not cold and robotic. Our conversational interactions offer a personalized service at scale, all through the power of AI built with intent-discovery.
Learn more about Curiously HumanData that counts
Data is the fuel for our AI engine
We are the only AI engine built from the ground up for conversational engagements across ecosystems and we have massive scale. We process over 34 billion API calls per month and can interact with other systems to ingest data from many sources. What’s more, our AI is more accurate than competitors with the ability to self-learn and self-heal.
Explore how our data drives immediate outcomesValues that matter
Dream big. Help others. Pursue expertise. Own it.
Our four values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,700 employees through 25 years of building community one intention at a time.
Discover more about our values
Explore more Success Services
Gainshare
Provide richer customer experiences with our fully managed solutions — all with simple, outcome-based pricing.
Professional Services
From strategy to implementation, we can be your experts or support your experts.
Technical Support
Our technical support specialists deliver 24/7 help to keep you up and running, with options to expand dedicated service.
