Ai solutions labElevating retail customer care with AI
Join our experts for a hands-on look at AI and communication channels that are transforming retail customer service journeys. Through real-world demonstrations, discover how to maximize your LivePerson investment to boost efficiency and deliver exceptional customer experiences.
January 28, 2025 | 10:00 AM EST
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What you’ll learn…
End-to-end customer care excellence
Experience a complete customer service journey that showcases how generative AI transforms traditional retail support. Watch as AI enhances every interaction, from initial contact to resolution, creating seamless customer experiences that drive loyalty.
Intelligent routing capabilities
Watch a demo featuring multiple service-oriented journeys showing how to:
• Deploy AI-powered routing to intelligently identify customer needs.
• Connect customers with the right agents at the right time.
• Deliver high-touch, personalized support while optimizing agent resources.
• Create seamless handoffs that prioritize customer care.
Meet the expert
Jim Hayes
Director, Solutions Consulting
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Save your seat at the virtual demo table
Get ready for an interactive session where we’ll explore real retail customer service scenarios. Whether you’re focused on improving efficiency, enhancing customer satisfaction, or maximizing your platform capabilities, you’ll leave with practical insights you can implement right away.
Can’t attend live? Register anyway and we’ll send you the recording.