live webinarDisrupting a competitive industry with digital-first customer service
TalkTalk is a disruptor in the telecom industry. Learn how their decision to move aggressively in their digital evolution has delivered efficiency and helped bridge the AI gap — increasing their NPS score +52 points.
Original broadcast date: January 30, 2024
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“Staying close to our customers is paramount.”
Bhavesh Panchal, Head of Channels & Digital Adoption, TalkTalk
Watch the recording to find out how they are doing just thatMeet the speakers

Bhavesh Panchal
Head of Channels & Digital Adoption
TalkTalk

Maia Capello
Product Marketing Manager
LivePerson