webinarHow to win the holiday ecommerce season with Conversational AI
Prepare for holiday online shopping trends and boost ecommerce with AI-powered web and mobile messaging.
Original Broadcast Date: August 26, 2020
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Are you ready for the holiday ecommerce rush?
With online shopping at an all-time high and brick & mortar revenue depressed, this holiday season portends a make-or-break moment for ecommerce. Fortunately, advances in automation and AI mean brands can give customers a high-touch holiday online shopping experience similar to what they expect from stores. And with a 41% increase in the use of chatbots on websites during COVID-19, we know that customers are more open to — and experienced with — this type of communication than ever before.
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Integrating conversational touchpoints in 30 days
With a straightforward approach to web and mobile messaging you can swiftly create streamlined, personalized digital buying journeys that will scale to the coming holiday ecommerce rush.
Need help selecting a holiday dress? Have questions about our return policy? Looking for the matching bottoms? Need assistance finding a gift?
Quickly and seamlessly satisfy your customers’ intents through conversations. We’ll show you how, along with sharing how leading brands are achieving new revenue and efficiency gains with Conversational AI:
• 4x conversion rate
• 1.75x increase in average order value with messaging-assisted sales
• 50% reduction in cost per interaction
Meet the LivePerson experts ready to help you win in holiday ecommerce
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Nirali Amin
Senior Director of Enterprise Solutions
LivePerson
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Dhoreena Ventura
Senior Product Marketing Manager
LivePerson