On-demand WEBINARBuilding trust with AI agents for business: Reshaping enterprise support
Discover how AI agents are transforming customer experiences through progressive trust, human-AI collaboration, and enterprise-ready governance. Join us to explore real-world applications for deploying AI agents that are effective, dynamic business partners — not just trendy AI tools.
Original broadcast: June 3, 2025
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What you’ll learn
The next evolution in AI-powered customer experience
In this session, we’ll explore how truly autonomous agents differ from traditional chatbots through three critical dimensions that are reshaping enterprise support strategies and elevating customer engagement.
Characteristics of true AI agents for business
Explore the 5 defining qualities that differentiate an AI agent from basic chatbots, including decision independence, personalization, and conversational freedom as they perform tasks, demonstrated through real-world deployment scenarios.
AI governance framework
Learn how progressive trust models create the foundation for scalable, responsible AI systems that deliver business results while maintaining complete transparency and brand integrity — with examples from leading enterprises.
AI-in-the-loop methodology
Discover how human agents’ capabilities are augmented — not replaced — by AI agents’ work, creating collaborative frameworks that leverage the unique strengths of both for optimal outcomes.
Meet the speaker
Ethan Selfridge
Head of AI – LivePerson
Nathalia Saliba Dias
Director of CX Strategy – LivePerson
Watch the recording
Come learn how AI agents for business are reshaping customer support through autonomous decision-making that builds trust while delivering personalized experiences at scale.