In the News
LivePerson honored in the Inc Power Partners 2024 awards for B2B excellence
November 01, 2024
For the third year in a row, LivePerson, the enterprise leader in digital-first customer conversations and conversational AI, was named one of the world’s top Customer Relationship Management companies in Inc. Business Media’s 2024 Power Partner Awards. LivePerson’s proven track record of accelerating contact center transformation, supercharging agent productivity, and delivering more personalized customer experiences helped earn this distinction.
“Brands are putting customer conversations at the forefront of their AI and automation investments, and LivePerson is one of the few companies successfully translating those investments into measurable, sustainable business results,” said John Sabino, CEO of LivePerson. “We’re proud to be named to the Inc Power Partners list for the third year in a row, and even more so to be honored based on the reviews of our incredible customers.”
What this global recognition means
Inc., the leading media brand and playbook for entrepreneurs and business leaders, uses its annual Power Partner Awards list — which has honored LivePerson every year since its inception in 2022 — to celebrate companies and business leaders shaping the future of B2B services businesses. An Inc Power Partners award means that a company received top marks from their customer brands for providing the support needed to focus on and excel at their core missions.
The awards are based on a rigorous review process combining:
- Feedback from customer brands
- Online sentiment analysis
- Additional research by Inc. reporters
“As part of the vetting process, our team of editors, researchers and reporters gathered information on companies’ products and services, assessed their reputation as captured in online comments and forums, and collected customer testimonials to ensure that the sales pitch matches the actual client experience,” said said Inc. editor in chief Mike Hofman. “In every case, we spoke to founders like you who were happy to attest to a vendor’s genuine commitment to a mutually beneficial business partnership. We’re happy to be the conduit for that positive word of mouth.”
To view the complete list of Inc Power Partner Awards winners, visit Inc.’s site. For more information about LivePerson’s conversational AI platform, generative AI tools, and AI chatbot technology for businesses, check out our customer stories and resource library.
