Events Calendar
EMEA: Private Networking dinner
London: GenAI at scale for financial services
March 20, 2025
5:30 PM
Get your transformational programme for generative AI. Join senior executives at the NoMad, London, for an intimate evening of learning, networking, and thoughtful discussion on proven digital transformation strategies.
Request to join
GLobal: Virtual AI solutions lab
Using AI to elevate the customer experience in banking
March 25, 2025
10:00 AM EDT
Join our experts for a hands-on look at how AI-powered conversations and automation are redefining the customer experience in banking. Learn how to create seamless interactions that boost customer satisfaction, provide real-time insights, and empower agents to build lasting trust.
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Global: webinar
GenAI and the new customer service operating model: Transforming roles, structures, and performance
April 10, 2025
10:00 AM EDT
Join BCG, Outsource Consultants, and LivePerson to explore how leading organizations are rebuilding existing contact center service operations from the ground up around generative AI. Experience how systematic operational changes and new team architecture can unlock productivity improvements of up to 80%, compared to the 15-30% many brands achieve today.
Register now