Events Calendar

Global: webinar
GenAI and the new customer service operating model: Transforming roles, structures, and performance
April 10, 2025
10:00 AM EDT
Join BCG, Outsource Consultants, and LivePerson to explore how leading organizations are rebuilding existing contact center service operations from the ground up around generative AI. Experience how systematic operational changes and new team architecture can unlock productivity improvements of up to 80%, compared to the 15-30% many brands achieve today.
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GLobal: Virtual AI solutions lab
Be there or be square.
April 15, 2025
10:00 AM ET
Join our experts for real-life demos of how AI-powered conversations and automation are redefining and improving customer experience in healthcare — including healthcare providers, insurers, and digital health platforms. Discover how AI enhances every customer touchpoint, from improving engagement to streamlining workflows and empowering healthcare professionals to build lasting trust.
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NA: Tradeshow
CCW Executive Exchange: BFSI
April 24 | 4:45 PM
Kansas City, MO
Join us at the BFSI Exchange and don’t miss our special presentation with PNC Bank on April 24th. We’ll explore how PNC is redefining digital engagement with LivePerson, driving deeper customer relationships and loyalty while maintaining the highest standards of security, compliance and human connection.
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