
Article
Not every customer service chatbot is created equal
Robyn Roberts • 7 minutes
Content Writer, Senior Manager
Connect with RobynFor the past decade Robyn Roberts has actively pursued a melange of writing work that knocks her creative socks off and pushes her to professional places she once found too challenging. She's delivered successful features for print & digital spaces on various industry leaders and influencers, brand-messaging strategies in luxe lifestyle sectors for both esteemed and start-up brands, editorials and lots of advertorials, marketing comms, B2B / B2C copy, transcribing case studies, product descriptions, manifestos, bios, blog content, newsletters, slogans, social copy—you name it—for a multitude of brands, businesses, orgs and professionals on an ongoing basis.