
Article
Messaging tactics for a better financial services customer experience
Richard Bassett • 4 minutes
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Connect with RichardRichard is a sales leader focused on helping his team deliver value-based conversations that help companies deliver increased revenues, reduced operational costs, and improved CX. He is currently the VP of Digital, AI & Analytics at NICE Ltd. Prior to that, he worked in sales at Genesys and LivePerson, where he was an enterprise sales director.