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Article
Introspective Conversational AI: Virtual agents that notice their mistakes
Julia Mertens • 6 minutes
Senior Scientist
Connect with JuliaJulia is fascinated by how brains process information, socialize, grow, prune and fall apart...and how humans produce and process language. While a Data Science Intern at LivePerson, Julia assessed the quality of - and improved - human annotations. She helped design new taxonomies, iterate already-existing taxonomies, and develop and evaluate proof-of-concept machine learning models to assess chatbot performance. Julia is currently a Senior Scientist at Boston Fusion.