Cailyn Michaan

Director, Customer Engagement & Events

Cailyn is a passionate marketer and relationship builder who has managed client relationships with major fortune 500 brands at some of the largest tech, media, and entertainment companies in the world. As the Director of Customer Engagement & Events for LivePerson, she is instrumental in championing and showcasing our customers' outcomes to the world.

Recent blog posts

David's Bridal, one of the highlighted LivePerson best chatbot examples

Article

6 powerful chatbot examples: Transforming ecommerce and customer care in the digital age

Cailyn Michaan • 6 minutes

example of customer interactions that display United's ai-powered contact center strategy

Article

Behind United Airlines’ new AI-powered contact center strategy

Cailyn Michaan • 4 minutes