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Article
Behind United Airlines’ new AI-powered contact center strategy
Cailyn Michaan • 4 minutes
Director, Customer Engagement & Events
Connect with CailynCailyn is a passionate marketer and relationship builder who has managed client relationships with major fortune 500 brands at some of the largest tech, media, and entertainment companies in the world. As the Director of Customer Engagement & Events for LivePerson, she is instrumental in championing and showcasing our customers' outcomes to the world.