services

Implementation Services

The Customer Success organization’s implementation team works with every new LivePerson client to facilitate successful deployment of your solution. During the initial optimization period, we ensure that the program meets and exceeds your expectations for return on investment—increasing lead generation and sales, boosting customer satisfaction, and reducing costs.

LivePerson implementation managers draw upon years of experience and best practices to position your business for success:

  • Proven project management to get you live quickly
  • Customized use cases uniquely crafted for your online presence
  • Online engagement expertise aligned to your industry
  • Day One trajectory sets you on the path to achieve your goals
  • Expertise on what to measure and how to measure it
  • Staffing recommendations for chat and click-to-call agents
  • Operational recommendations to drive efficiency and conversions

Moosejaw

"Over the past year, we've taken on a lot of different LivePerson projects, and the Customer Success organization has been really excellent." — Jerry Hoopfer, Customer Service Manager, Moosejaw

CallOut D.1.1 - F -Explore Customer Success