Agent Connections Story: Nicole from loveisrespect
Nicole Seligman joined loveisrespect, a project of the National Domestic Violence Hotline, about three and a half years ago. Nicole is currently serving as a Peer Advocate and is responsible with helping teens and young adults who are trying to escape abusive realtionships. In this video, Nicole recounts a recent chat she had where she helped an individual recognize the abusive nature of his words and actions and that he needed to leave his relationship.
Customer Success Story
National Domestic Violence Hotline
Advocates—for both the NDVH and LoveIsRespect channels—now conduct approximately 8,000 live chat conversations per month with an 80 percent user satisfaction rate.